Forgot my password, now what?

So your password isn't the one you last remembered...your dog/child/husband/wife's name with the year you were born??!! 

Here's how to get back up and running (or typing?)


Option A:

Choose a new password whenever you like by clicking on ‘Forgot your password?’ on the log-in screen.

You will receive an email inviting you to enter a new password.


When all else fails:

Ask your Admin for help!  An administrator will need to resend the welcome mail to you which will allow you to enter a  new password.

1. On the firm's landing page, they will need to click the 'Users' tab and find your profile.


They will then need to 'Send welcome mail'


Still need help? Contact Us Contact Us